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Top 5 Questions to ask in a Customer survey

“Surveys can be the most dangerous research tool. If you write bad survey questions you get bad data at scale with no chance of recovery.” – Erika Hall When it comes to asking questions to your customers you may want to ask them a lot of questions. They won’t complain of course they just won’t…

Fackförbundet DIK

DIK thinks that the onboarding process went smoothly and that they received solid training!

DIK has been a customer since the turn of the year 2021/2022. The purpose of their marketing is to build a relationship with the members and create awareness of DIK as well as recruit people who work and study in their fields. DIK is the union for culture, communication, and the creative sector. They work…

Fem argument

5 Arguments to Convince Your Boss You Need a New Email Marketing Platform

If you’re tired of using your current email marketing platform, here are five arguments to convince your boss that you need a new one, stat.   1. Your mailings aren’t responsive The very first telltale sign that you need to get a new email marketing platform is when your provider doesn’t offer a preview in…

Black Friday Shopping

Our Top 5 picks for Black Friday Emails

Black Friday is all about sales, promotions, and giving your customer a great deal along with an exceptional customer experience. It’s also traditionally the busiest shopping day of the year online and in-store. Falling on the calendar the weekend after Thanksgiving this year Black Friday occurs on the 25th of November. Consumers are looking out…

5 creative (and easy) ideas for your Halloween email campaigns

The scariest holiday of the year is coming up in a few weeks which means it’s time to start hunting around for ghoulish ideas that you can include in your Halloween email campaigns. Over on Pinterest, we are collecting some really innovative examples from brands like J.Crew, Warby Parker, and Asos. You should head on…

MittHem

Mitthem thinks Ungapped is a flexible tool with good support and onboarding

Mitthem has worked with Ungapped’s tool since the fall of 2021 and currently, they use the tool mainly for their mailings to tenants. But they have also used the tool for some simpler investigations. Their digital marketing is mostly about renting apartments. During the year, they have focused on promoting forms of accommodation aimed at…

How to get more email subscribers to follow you on social media

The social media landscape is constantly changing so trends never stay still for very long. Right now, businesses big and small know that they need to be on social channels but what’s not yet certain is how companies can better leverage their social use to grow their customer base. Let’s explore how social can work within your email marketing…

Wow Surveys with Ungapped

Timing is everything : When to send a Customer Survey

To get the most out of any survey, timing is everything. Now I am not talking about the time of day or when in the week to send the survey. I am talking about where in the customer life cycle you send your survey. When is the right time for you to get the most…

Get a complete view of your customer journey in 5 easy steps

The most challenging part of a marketer’s job is grasping customer data in a way that allows them to properly review, synthesize and make meaningful future strategies. In fact, just under half of us marketers leave that job to our CEO instead of leading the charge ourselves. But why? What’s so difficult about it? Whatever you…

Your content matters: 3 copywriting tips for newsletters

Your content matters: 4 copywriting tips for newsletters

Updated Article: The written content of your newsletters is one of the most important factors in the success of your mailings. Given that newsletters can help you start engaging with potential customers and stay engaged with current ones, it’s obvious that your content matters; from start to finish. In this short blog post I’m going…

how to seek customer feedback

How to seek customer feedback with surveys

What’s the best way to seek customer feedback through surveys? Is it creating the right questions? Is it choosing the right audience? Is it offering rewards for participation? Well, the answer is actually a little bit of each. Let’s walk through the basics.   Make sure your survey is targeted When people are writing up…

tips to improve text message marketing

7 tips for improving your text message marketing

Have you started text message marketing but aren’t yet seeing the results you anticipated? Not to worry, we’ve outlined 7 tips for improving your text message marketing.   1. Realize that text message marketing isn’t limited to just marketing A lot of the tools that marketers use on a daily basis were originally designed for commercial or…

Myrorna

Ungapped streamlines the work with Myrorna’s newsletter

The ants have been customers for about 4 months and are excited about the future with Ungapped. They use the tool to send out their newsletters filled with inspiration for a sustainable lifestyle. The largest part of Myrorna’s marketing takes place digitally. This applies to everything from newsletters to their customers, the website, and not…

5 easy survey mistakes that are probably hurting your response rate

Creating a survey is an excellent way for you to collect data about your customers. However, you might be making some easy survey mistakes that can hurt your overall response rate. The great news is that they are all easily avoided. Let’s cover five of them right now.   Speeding past the customer journey Too…

Tillväxtverket

Tillväxtverket thinks Ungapped is simple and easy to work with

In their marketing work, they focus on different topics and target groups as a complement to their social channels. As a government authority, they place high demands on their suppliers regarding questions connected to GDPR and security from various aspects. There, Ungapped met their high demands – We use the tool to create newsletters and…


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